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Prepration and Information
The examinations are based on the premise that competent administrative professionals should know how to apply the principles of good human relations and have basic knowledge of finance, economics, business law, communications, and management. It is expected that a competent administrative professional is thoroughly familiar with current techniques in office practice and procedures, and aware of developments in office systems and technology, and has the ability to apply sound management concepts.
Review Materials
The Certification Review Guide should be used to direct any course of study for the examination. This Guide includes the examination outline, sample questions, bibliography of recommended study materials, and suggestions on exam review. The Certification Review Guide is available at $15 (U.S.) per copy through: IAAP Distribution Department, 10502 NW Ambassador Drive, P.O. Box 20404, Kansas City MO 64195-0404. Tel: 816.891.6600, Fax: 816.891.9118, E-mail: distribution@iaap-hq.org.
References listed in the Certification Review Guide are actual college texts used to write CPS examination questions. It is recommended that candidates use the latest edition of at least one textbook listed in each of the major areas tested. Some of the examination is based on knowledge acquired through formal education and informal reading. Reading speed and comprehension aid in taking the examination. A rapid-reading course may be helpful. Keep in mind that no one source is intended to provide all materials tested on the CPS or CAP
Examination.
Candidates may need three to six hours of course work at community college level; especially in the areas of business law, both basic and commercial; management; information systems; accounting; and communications.
For part 4 of the CAP exam, 6-9 hours of upper division management courses are recommended. Or, the equivalent in on-the-job management training courses.
Other Study Materials
Materials to assist candidates are available from various sources, such as college libraries and bookstores, IAAP Distribution Department, publishers, etc.
Each candidate for the CPS Examination must decide which method or methods of preparation work best for them.
Additional Information
Time Limits on Completing Exam
 Candidates must take the examination during the year approved or in the following year. Otherwise, a new processing fee and application will be required.
 Candidates must take all three parts of the examination on the first attempt.
 Candidates may use six consecutive attempts (three years), if necessary, in which to pass all three part of the examination. The three-year time limit starts the first time the examination is taken.
 If all parts are not completed within the three-year time limit, the candidate may start over. Credit for parts previously passed will not apply.
Refund/Withdrawal
 Candidates withdrawing up to 15 days prior to the examination for which registered may receive a refund of one-half the registration fee paid.
 No refund is given in case of absence without written notice to the IAAP Certification Department.
 Registration fees are not transferable to future examinations.
IAAP Institute for Certification
The CPS and CAP Examination is administered by the Institute for Certification (IC), a department of the International Association of Administrative Professionals (IAAP). IAAP, a nonprofit association, is the world's leading organization of administrative professionals. The mission of IAAP is to be the acknowledged, recognized leader of administrative professionals and to enhance their individual and collective value, image, competence, and influence. The Institute for Certification first developed and administered the Certified Professional Secretary Examination in 1951. The CAP exam is first being administered in 2001. The Institute has two major goals: 1) to prepare and administer the semiannual certification examination program; and 2) to promote the certification programs. These goals stem from the objective to upgrade the profession by encouraging administrative professionals to raise their standards of professionalism.
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